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L'exigence Blozenn
Par type de peau
L'exigence Blozenn
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Find all the answers to your questions about Blozenn, our products and our approach. We regularly update this page to offer you transparent support.
Can't find the answer to your question?
Are Blozenn products really free from endocrine disruptors?
keyboard_arrow_downOur selection goes beyond regulations. We work with an independent toxicologist and a strict charter to exclude as much as possible endocrine disruptors, CMRs and petrochemical-derived ingredients. We want to offer the cleanest ranges on the market, suitable even for the most sensitive women, and above all to let you choose consciously. We don't claim to be perfect, but we keep trying to do even better, the goal being to respect women's hormonal health and their bodies.
What's the difference between a "clean" product and an "organic" product?
keyboard_arrow_downA "clean" product excludes harmful or controversial ingredients, while an "organic" product must contain a certain percentage of ingredients from organic farming. At Blozenn, we favor both whenever possible.
We even go further, since we exclude a number of ingredients still allowed in clean beauty that are monitored or controversial
Can I use your products during pregnancy?
keyboard_arrow_downYes, most of our products are suitable for pregnant or breastfeeding women. Each product listing clearly mentions any usage restrictions.
What are the delivery times?
keyboard_arrow_downOn average, 2 to 4 business days in mainland France, and 5 to 10 days internationally.
Is shipping free?
keyboard_arrow_downShipping is free for any Pouch subscription.
Shipping is free from €69 on the e-shop in mainland France.
How do I track my order?
keyboard_arrow_downAs soon as your order ships, you receive an email with a tracking link to follow your parcel in real time.
What if I haven't received my order?
keyboard_arrow_downContact us at support@blozenn.com with your order number. We'll reply within 24 hours to find a quick solution.
How does the Blozenn subscription work?
keyboard_arrow_downEvery 2 months, you receive a selection of 4 full-size or travel-size cosmetic products that care for your body, in a unique pouch made from reusable upcycled material. You can modify, pause or cancel your subscription at any time according to your plan's terms.
Can I gift a Pouch?
keyboard_arrow_downOf course! You can either order a Pouch and change the delivery address at checkout, or buy a gift card directly.
Where are your products made?
keyboard_arrow_downMainly in France and Europe, with laboratories committed to transparency and quality.
Is your packaging recyclable?
keyboard_arrow_downYes, most of our packaging is recyclable or refillable, and we work to reduce our environmental impact every year.